The couple still isn’t 100% sure yet. They want to see what Premier Ponds can do in real life. So Mike invites them to come see the pond they built in his own backyard.
It blows them away:
The other 2 contractors’ ponds they’ve seen don’t compare. They ask Mike to come do a consultation. He tells them there is a fee for it, but the couple are ok with that. After what they’ve seen they know Premier Ponds is the real deal.
Later, Mike goes over to their yard. They happily give him their deposit as he hands them the written agreement for their soon-to-be pond.
All that’s left is to build it.